About Us
Visit us in our new shop in Watergate Mall, Mitchells Plain.
As a leading provider of reliable and efficient copper and optic fibre services, MyISP is proud to be a subsidiary of Cross Connect Technologies (Pty) Ltd. With our unwavering commitment to excellence and extensive industry experience, we have established ourselves as a trusted partner to Telkom SA, with whom we have been contracted since 2016. Our core operations revolve around fault diagnosis and repair, installations, and infrastructure maintenance in the Western Cape, serving areas such as George, Knysna, Gqeberha and Worcester.
Strategic Partnerships and Expertise
MyISP benefits from a strong alliance with Cross Connect Technologies, our parent company, as well as strategic partnerships with Coreline Communications and other key industry players. Through these collaborations, we possess the expertise to handle a wide range of tasks, including underground copper jointing, aerial copper cable installations, repairs, and maintenance within Telkom's infrastructure. Our technical staff comprises seasoned professionals with a cumulative experience of over 100 years in the field of fibre and copper technologies. Within our team, we have experienced technicians who have been involved in fibre projects since its inception in the country.
Commitment to Quality and Compliance
At MyISP, we place a strong emphasis on quality and compliance. While our company may be relatively new, having operated for the past 7 years, we have achieved remarkable milestones. We take pride in maintaining a 100% compliance rate for Compliance, Operation, and SHE audits conducted by Telkom SA over the last few years. Additionally, we have received our PCR 9001 Certificate of Compliance, which demonstrates our dedication to maintaining high-quality standards. To ensure the utmost proficiency, our staff members undergo rigorous assessments by Telkom SA before commencing any work within their network. In 2017, we launched an internship program, providing comprehensive training to 39 interns in a SAQA accredited course, resulting in their transformation into fully trained field technicians proficient in copper and optic fibre installations and maintenance.
Dedicated Teams and Resources
At MyISP, we boast a skilled and competent Fibre and Copper workforce, comprising specialised teams equipped with state-of-the-art tools, equipment, and vehicles to deliver exceptional service.